The first time Infusionsoft showed up on my radar was when it was recognized by Entrepreneur as one of the nation’s best small businesses to work. Shortly after that, I was recruited by a friend to join the team. With all the buzz about the company culture, then being invited to help preserve that culture, the choice was easy.
On my first day, I listened to the other new hires talk about how they had either been recruited or interested in joining Infusionsoft, not because it was a great software company (and it is), but because of what they knew about the culture. Like myself, many had been small-business owners or freelancers, or they had friends who worked at the company who were so passionate about the company, they felt compelled that Infusionsoft was the place to be.
I venture to say that none of us have been disappointed. At InfusionCon 2012 a few people asked me if the culture was real; were Infusionsoft employees really as nice and happy as they appear? At that point, I had only been with the company a couple weeks and was overwhelmed with the awesomeness of the culture. But my answer then, as it would be now, is that yes, Infusionsoft really does have lots of happy employees. That’s actually part of the customer service and growth strategy: happy employees make happy customers and happy customers make happy shareholders.
As Infusionsoft makes the push to grow 1000 strong, the buzz about the company culture just gets stronger. In fact, our aggressive growth and amazing culture are what won Infusionsoft a spot as one of the 100 Best Arizona Companies in the Trailblazer category.
According to CEO Clate Mask, our culture is the one thing the competition can’t steal. It’s what gives us a competitive edge. It’s what “attracts the right people, ejects the wrong people and helps guide a company’s path to success.”
Thus far the focus on creating happy customers who live and breathe a unified set of core values is working for Infusionsoft. And I’m proud to work with so many talented and passionate people.